Refund policy

What is your return policy?

We take pride in our products and hold them to a high standard of quality. We continually monitor printing and distributing processes. In the rare instance you encounter a problem related to defective materials, please let us know and we’ll replace it for free. Please note: normal wear and tear resulting from use is excluded. Email us at autismlevelupdates@gmail.com and include a description of the problem and a digital photograph. Some additional restrictions may apply.

You may return new items purchased from us for any reason within 30 days of delivery for a full refund (excluding shipping fees) provided they are in brand-new, resaleable condition. Any discount received in purchasing the item(s) will be reflected in the return amount. Please note: shipping fees will not be refunded including the original cost of shipping the product out as well as the cost of shipping the product back to us.